What is co-managed IT and how is it different from fully managed IT?

Co-managed IT means we work alongside your existing internal IT staff rather than replacing them. You keep your in-house person or team and we provide specific services they want support with: security tooling, after-hours coverage, project work, or specialist expertise. Fully managed IT is for businesses with no internal IT function at all.

Will bdManagedIT try to take over our IT department?

No. The engagement is built entirely around augmenting your team, not replacing it. We document what we cover, stay in our lane, and defer to your internal staff on decisions that belong to them. The arrangement scales up or down based on what your team actually needs from us.

How does communication work between your engineers and our IT person?

We work inside your existing ticketing and communication tools wherever possible. Your IT staff can escalate directly to a named bdManagedIT engineer, not a generic queue. We share documentation, keep your internal team informed on everything we touch, and treat your IT person as the client-side lead.

What size business is co-managed IT right for?

Co-managed IT suits businesses with one to five internal IT staff who are stretched thin, lack specialist security expertise, or need reliable emergency coverage. It is common in healthcare, legal, and financial services firms where compliance demands exceed what a small internal team can manage alone.

How much does co-managed IT cost?

Co-managed IT is priced per user as a flat monthly fee for the specific services you want us to cover, so it scales with the support your internal team needs. We scope it after a short call and confirm the exact figure before anything is agreed.

Managed IT

Co-Managed Services

bdManagedIT delivers co-managed IT services across North Georgia, working directly alongside your existing IT staff to close security gaps, absorb overflow projects, and provide after-hours coverage without displacing a single person on your team.

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Your in-house IT person knows your business. We know enterprise-grade security tooling, compliance requirements, and the kind of after-hours emergencies that should not fall on one person. Co-managed IT from bdManagedIT is a partnership, not a takeover. We augment your team with ThreatLocker application control, Microsoft 365 management, 24/7 monitoring, and project capacity, so your internal staff can focus on strategic work while we absorb the rest.

What's included

Security tooling layer

We deploy and manage ThreatLocker application control, endpoint detection, and Microsoft 365 security hardening on top of your existing environment, adding a security layer your in-house team can rely on without building it themselves.

After-hours and on-call coverage

When your IT staff is unavailable, we are not. Our team monitors alerts and responds to incidents overnight, on weekends, and across holidays, so coverage does not depend on a single person being available.

Project capacity and overflow

Infrastructure upgrades, vendor migrations, and network refreshes take time away from day-to-day support. We absorb project work so your team does not have to choose between keeping the lights on and moving the business forward.

Shared ticketing and visibility

We operate inside your workflows, not separate from them. Shared ticketing, documentation in your systems, and direct communication between our engineers and your staff means no handoff friction and no duplicated effort.

What you get

No disruption to your team

Your IT staff keeps their role, their relationships, and their institutional knowledge. We fill the gaps they identify and take on the work they want support with, on their terms.

Enterprise security without enterprise headcount

ThreatLocker Gold Partner status and decades of hands-on MSP experience mean your business gets a security posture most SMBs cannot build internally, without adding full-time salaries to the budget.

Predictable cost for unpredictable demand

Flat-fee co-managed pricing means you know exactly what you are paying each month, whether we handle two tickets or twenty, whether the month is quiet or a migration runs long.

A local team that knows your environment

bdManagedIT has served North Georgia businesses for 30 years. When your team calls us, they reach engineers who understand the region, the clients, and the context, not a remote help desk reading from a script.