How much does IT downtime cost a small business?

Downtime costs most small businesses hundreds to thousands of dollars per hour, driven by idle payroll and lost revenue. The calculator uses your team size, average wage, and revenue to show your real hourly number instead of an industry average.

How is the cost of downtime calculated?

The calculator multiplies your team size by average hourly pay to get idle-labor cost, assumes roughly three-quarters of productivity stops during an outage, and adds lost revenue for the hours your business cannot operate. Every input is visible, so the math is transparent.

What counts as downtime?

Any time your team cannot work normally: a server or internet outage, email down, ransomware recovery, a failed update, or phones offline. Even partial outages carry most of the cost because work stalls while people wait.

How many hours of downtime is normal?

Small businesses without proactive IT commonly lose several hours a month to outages and slowdowns. Managed IT cuts that sharply because monitoring catches failing hardware, patching, and threats before they take systems down.

How do I reduce downtime?

Proactive monitoring and patching, tested backups, managed EDR, and a documented recovery plan prevent most outages and shorten the rest. That is the core of what bdManagedIT delivers for one flat monthly fee.

Is the result a real quote?

It is an estimate of your downtime exposure, not a price for services. Pair it with the Managed IT Price Calculator to compare what prevention costs against what outages already cost you.

What does an outage really cost?

Downtime Cost Calculator

See what every hour of IT downtime costs your business in lost productivity and revenue, instantly, based on your team and payroll.

EmployeesAverage hourly payDowntime hours per monthOutages, slowdowns, email or phones down. Most unmanaged businesses lose several hours a month.Revenue per hour (optional)If sales stop when systems stop, add what an hour of revenue is worth.

Your downtime exposure

$338 / hour down

15 people x $30/hr at 75% productivity loss.

$1,350

per month, at 4 hrs of downtime

$16,200

per year, left unmanaged

The point: most of this is preventable. Proactive monitoring, patching, and tested backups stop outages before they start, for a flat fee usually far below this number.

Questions

How much does IT downtime cost a small business?: Downtime costs most small businesses hundreds to thousands of dollars per hour, driven by idle payroll and lost revenue. The calculator uses your team size, average wage, and revenue to show your real hourly number instead of an industry average.
How is the cost of downtime calculated?: The calculator multiplies your team size by average hourly pay to get idle-labor cost, assumes roughly three-quarters of productivity stops during an outage, and adds lost revenue for the hours your business cannot operate. Every input is visible, so the math is transparent.
What counts as downtime?: Any time your team cannot work normally: a server or internet outage, email down, ransomware recovery, a failed update, or phones offline. Even partial outages carry most of the cost because work stalls while people wait.
How many hours of downtime is normal?: Small businesses without proactive IT commonly lose several hours a month to outages and slowdowns. Managed IT cuts that sharply because monitoring catches failing hardware, patching, and threats before they take systems down.
How do I reduce downtime?: Proactive monitoring and patching, tested backups, managed EDR, and a documented recovery plan prevent most outages and shorten the rest. That is the core of what bdManagedIT delivers for one flat monthly fee.
Is the result a real quote?: It is an estimate of your downtime exposure, not a price for services. Pair it with the Managed IT Price Calculator to compare what prevention costs against what outages already cost you.