About us
A family business, 30 years in the making.
Since our start in 1996, bdManagedIT has kept North Georgia businesses running on the foundation of delivering enterprise-grade IT with the warmth and accountability of a local partner. bdManagedIT is committed to serving the local community of Madison, GA & surrounding areas with the goal of giving back to those who have supported us for decades.
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Our Story
Big-company technology, small-town trust.
For nearly three decades, bdManagedIT has delivered enterprise-grade technology with the kind of personal service only a local, family-owned business can offer. Founded in 1996, our team brings more than 30 years of hands-on experience, grounded in a security-first approach to modern IT management.
We are a trusted technology partner for businesses across the Southeast, known not only for reliable, proactive IT solutions, but for service that feels personal and dependable. Our clients see us as more than a vendor. We’re a trusted friend and an extension of their team. That trust is built on a simple commitment: every client receives our full attention, respect, and care - no matter their size.
Today, bdManagedIT is based in the heart of historic Madison, with a second office in Woodstock. Two generations of family lead the business, working alongside the technicians and engineers who keep businesses across North Georgia safe, secure, and running every day. We support customers ranging from medical practices and contractors to non-profits and growing small businesses.
The technology & tools we use have changed greatly since 1996, but the way we treat people has not. What has grown is the depth of what we deliver. As a Microsoft Solutions Partner in Security & Modern Work and a ThreatLocker Gold Partner, we run the same zero-trust security and cloud platforms a national provider would, paired with documented compliance for the regulated businesses that depend on us.
The difference is who is on the other end of the line: a local team that knows your name.
Father and Son
Two Generations. One Standard of Care.
What started with Bob in 1996 now spans two generations. Same values, same commitment, same North Georgia roots.
Bob Dickson
Founder & CEO
Bob founded bdManagedIT in Madison in 1996 after studying at the University of Georgia. Nearly thirty years in, he still leads the company and still believes the best technology partner is one who treats you like a neighbor.
Alex Dickson
Director of Business Development
Alex leads business development, helping North Georgia businesses find the right fit and the right plan. He represents the next generation of a family business built on relationships and trust.
What we Believe
Security First
We prioritize the protection of our clients’ data, systems, and operations in everything we do. Security is not a feature—it’s the foundation of our service.
People Focused
We build strong, respectful relationships with our clients and team members. We believe people - not technology - are at the heart of our success
Results Driven
We take responsibility for results—not just tasks. We hold ourselves accountable for delivering meaningful outcomes that create value for our clients.
Be Thorough
We believe in doing things right—the first time and all the way through. Thoroughness means attention to detail, depth of understanding, and quality execution.
Serve with Integrity
We do what’s right—even when it’s hard or no one is watching. Trust is earned through honesty, transparency, and consistency.
Local Roots
From Madison to Woodstock, and across North Georgia.
We are proud to be from here. Our home office has been in Madison since the beginning, and a second office in Woodstock extends our reach across North Georgia. Being local is not a marketing line for us, it is how we work: on-site when you need hands on the hardware, and on a first-name basis the rest of the time.
- Family-owned since 1996
- Offices in Madison and Woodstock, GA
- On-site and remote support across North Georgia
- Microsoft Solutions Partner and ThreatLocker Gold Partner
About bdManagedIT, frequently asked questions
- How long has bdManagedIT been in business?
- bdManagedIT has served Georgia businesses since 1996, nearly 30 years. It was founded by Bob Dickson in Madison and is still led by the family today.
- Is bdManagedIT family-owned?
- Yes. bdManagedIT is a family-owned, father-and-son led company. Bob Dickson founded it in Madison in 1996 and still leads it; his son Alex runs business development.
- Where are bdManagedIT's offices?
- We operate from two offices in Georgia, in Madison and Woodstock, and serve small and mid-sized businesses across North Georgia with both remote and on-site support.
- What certifications and partnerships does bdManagedIT have?
- bdManagedIT is a Microsoft Solutions Partner and a ThreatLocker Gold Partner, so the security and cloud tooling we deploy is the same enterprise-grade stack a national MSP would use.
- What makes bdManagedIT different from a national MSP?
- We pair enterprise-grade tools with a small-town relationship. You get named technicians who know your environment and answer the phone, not an offshore call center or a ticket black hole.
- What kind of businesses does bdManagedIT serve?
- We work with small and mid-sized North Georgia businesses across healthcare, legal, accounting and finance, construction, local government, hospitality, and more, especially those that need real security and compliance without an in-house IT department.
Let's put a face to your IT.
Thirty years of keeping North Georgia running, one relationship at a time. We would love to add yours.
Book a discovery call