Microsoft 365
bdManagedIT provides fully managed Microsoft 365 services to North Georgia businesses, handling email, Teams, SharePoint, security configuration, licensing, and backup so every user stays productive and every account stays protected.
Microsoft 365 is the productivity foundation for most small and mid-sized businesses, but the platform requires ongoing administration to stay secure and cost-effective. Licensing drifts, security defaults go unchecked, mailboxes go unbacked, and Teams environments sprawl. We take complete ownership of your Microsoft 365 tenant, managing everything from new user setup to advanced security hardening, so your team gets the full value of the platform without needing an internal administrator to maintain it.
What's included
Full tenant administration
We manage every aspect of your Microsoft 365 environment including user provisioning, license assignment, group management, mailbox configuration, Teams setup, and SharePoint permissions. New starters are onboarded and departing staff are offboarded promptly and completely.
Security configuration and hardening
Default Microsoft 365 security settings are not sufficient for most business environments. We configure Defender for Microsoft 365, conditional access policies, anti-phishing rules, Safe Links, and Safe Attachments to the standard recommended for your industry and compliance requirements.
Licensing management and cost control
We audit your license inventory monthly, reclaim unused licenses from departed staff, and right-size your subscription to match actual usage. Most businesses overspend on Microsoft 365 by 15 to 25 percent. We eliminate that waste and provide clear monthly licensing reports.
Mailbox and data backup
Microsoft does not back up your Microsoft 365 data by default. Deleted emails, Teams messages, and SharePoint files can be permanently lost without a third-party backup. We include immutable, geo-redundant backup for all mailboxes and key data as part of the service.
What you get
One team for everything Microsoft
Microsoft 365 touches email, collaboration, file storage, and identity. When something goes wrong, your staff call one number and we resolve it. No finger-pointing between vendors. No ticket queues. One team that knows your environment and fixes problems quickly.
Security that matches your risk
We configure Microsoft 365 security to the standard appropriate for your industry. Healthcare practices get HIPAA-aligned configurations. Professional services firms get controls that satisfy cyber insurance requirements. The settings that ship by default are a starting point, not a finished product.
No more licensing surprises
Microsoft 365 invoices grow silently as headcount changes and licenses are never reclaimed. We audit your tenant monthly and optimize the subscription to match your actual roster. Businesses we onboard typically reduce their Microsoft 365 spend in the first 90 days.
Protected against data loss
Ransomware, accidental deletion, and departing employees who delete their own data are real threats to Microsoft 365. Our included backup retains a restorable copy of every mailbox and key data store so a data loss event is a 30-minute recovery, not a crisis.
Microsoft 365, frequently asked questions
- Does Microsoft back up Microsoft 365 data automatically?
- No. Microsoft maintains platform availability and replicates data across data centers for redundancy, but this is not a backup. Deleted items, purged mailboxes, and overwritten files are not recoverable beyond short recycle bin windows. We include a dedicated third-party backup that retains point-in-time copies of your data and allows granular item-level recovery.
- What Microsoft 365 security features do you configure?
- We configure Microsoft Defender for Microsoft 365, including Safe Links and Safe Attachments for email and Teams. We enable multi-factor authentication, set up conditional access policies, configure anti-spam and anti-phishing rules, and enable unified audit logging. We also review your Microsoft Secure Score quarterly and implement recommended improvements.
- Can you help us migrate from Google Workspace or an on-premises Exchange server?
- Yes. We manage migrations from Google Workspace, on-premises Exchange, and other mail platforms to Microsoft 365. We migrate mailboxes, calendar data, and contacts with minimal disruption. Cutovers are scheduled outside business hours and we provide same-day support during the transition to resolve any issues before the next business day.
- How do you handle Microsoft 365 licensing for growing businesses?
- We review your license inventory each month and reconcile it against your current headcount. When you add staff we provision the appropriate license. When staff leave we disable the account, export necessary data, and return the license to your available pool. We also evaluate your license tier annually to confirm you are on the most cost-effective plan.
- Are we paying for Microsoft 365 licenses we do not use?
- Many businesses are. We review your tenant and right-size licensing to what your team actually uses, then turn on the security and backup features most companies leave switched off. The savings often offset our management fee.
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